How do I get the support package installation log?

조회 수: 10 (최근 30일)
Ankur Bose
Ankur Bose 2021년 7월 4일
댓글: lata 2023년 6월 27일
I am unable to install the support packages on my MATLAB. The installation errors out with the error "Contact Technical Support" with no hint of what went wrong. Is there an installation log I can refer to see what went wrong?
  댓글 수: 1
lata
lata 2023년 6월 27일
Download Error
Failed to download the third-party software:
  • MinGW 6.3.0 from MinGW-w64.org
This is required by:
  • MATLAB Support for MinGW-w64 C/C++ Compiler
To resolve this issue, see this MATLAB Answer. I NEED THE SOLUTION THIS PROBLEM

댓글을 달려면 로그인하십시오.

채택된 답변

Ankur Bose
Ankur Bose 2021년 7월 4일
The support package installation details are logged in a file in the temp directory in your computer. You can fetch the file as mentioned below:
  1. Open MATLAB where you are trying to install the support package.
  2. On MATLAB command window, execute the command: cd(tempdir)
  3. In the tempdir directory, you can see a file titled mathworks_<your_username>.log
Open the installation log to see the installation failure reasons.

추가 답변 (0개)

카테고리

Help CenterFile Exchange에서 Introduction to Installation and Licensing에 대해 자세히 알아보기

태그

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by