UAV Toolbox Support Package for PX4 Autopilots Install Failed

When I tried to install UAV Toolbox Support Package for PX4 Autopilots, I've got this Install Error message : Failed to install the third-party software : Python v2.7.15

and I typed cd(tempdir) on the matlab command windows, I checked the log message below.

But I can't find the way how to solve this install error.

Please help me!

(9월 08, 2022 17:22:49) Install Error: Failed to install the third-party software: Python v2.7.15

This is required by:UAV Toolbox Support Package for PX4 Autopilots

To resolve this issue, see this MATLAB Answer.

at com.mathworks.supportsoftwareinstaller.api.InstallAPI.handle3pInstallException(InstallAPI.java:488)

at com.mathworks.supportsoftwareinstaller.api.InstallAPI.install3pToFolder(InstallAPI.java:424)

at com.mathworks.supportsoftwareinstaller.api.InstallAPI.installSPWithOverrides(InstallAPI.java:203)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.installSupportPackageFromFolder(SSIDownloadAndInstallServiceBridgeImpl.java:156)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadAndInstallSupportPackage(SSIDownloadAndInstallServiceBridgeImpl.java:142)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.downloadAndInstallSPEntryPointWithOverrides(SSIDownloadAndInstallServiceBridgeImpl.java:89)

at com.mathworks.supportsoftwareinstaller.servicebridge_impl.SSIDownloadAndInstallServiceBridgeImpl.startDownloadAndInstall(SSIDownloadAndInstallServiceBridgeImpl.java:46)

at com.mathworks.supportsoftwareinstaller.services.DownloadAndInstallService.downloadAndInstallSPEntryPoint(DownloadAndInstallService.java:23)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:24)

at com.mathworks.installservicehandler.JsonPassThroughResponseWrapper.getData(JsonPassThroughResponseWrapper.java:10)

at com.mathworks.connector.cosg.impl.CosgServiceProvider.deliver(CosgServiceProvider.java:76)

at com.mathworks.connector.impl.ConnectorImpl.handle(ConnectorImpl.java:64)

at com.mathworks.connector.impl.ContextImpl.handle(ContextImpl.java:182)

at com.mathworks.connector.native_bridge.impl.NativeBridgeImpl.handle(NativeBridgeImpl.java:25)

at com.mathworks.connector.native_bridge.NativeBridge.fromNative(NativeBridge.java:23)

Caused by: java.lang.Exception: 3P Install: 3p/python27.instrset_win64: Python v2.7.15 returned non-passing exit code: 2. Expected one of the following: 0

at com.mathworks.supportsoftwareinstaller.api.InstallAPI.handle3pInstallException(InstallAPI.java:485)

... 18 more

(9월 08, 2022 17:22:49) SSI downloadAndInstallSP Response: {"exception": {"cause":"3P Install: 3p/python27.instrset_win64: Python v2.7.15 returned non-passing exit code: 2. Expected one of the following: 0","title":"Install Error","message":"Failed to install the third-party software: Python v2.7.15

This is required by:UAV Toolbox Support Package for PX4 Autopilots

To resolve this issue, see this MATLAB Answer.","type":"ERROR"}}

[Ankur Bose]

Can you send us the complete installation log? There will be details on the top on the exact reason of failure. Hence the full log would help understanding the issue

[Jae Won Han]

I attached the log file as the answer.

[수한 김]

어떻게 해결하셨어요??

Answer 1

[Ankur Bose]

The error syndrome mentioned in the log looks similar to what has been mentioned here. I would recommend you to upgrade your MATLAB to recently released R2022b where we are using Python 3 for upload and you should not face this issue. That would be the simplest solution. Fixing this issue in R2022a would require lot more debugging and time.

Answer 2

[Jae Won Han]

This is my log file.