Why does matlab continue to ask me to troubleshoot?

I have gone to the "Why do I receive License Manager Error 9" and completed the steps for this. But am still unable to access my matlab program

[Matt J]

You should probably contact sales.

[Walter Roberson]

You should contact support for free installation assistance.

Answer 1

[Rishik Ramena]

You need to reactivate MATLAB with the activation client. Here's a link for the steps to follow.