Problem with installation of a license NO

조회 수: 1 (최근 30일)
Astrid Andersen
Astrid Andersen 2013년 6월 14일
Hi! We have change user for our license **** today. The new user have problem with his installation/downloading of his MATLAB license. The new user is: *********, username RBE and Host ID *********(MAC).
it all went very well and he downloaded the program but when he try to run the program he get the message
" License checkout failed. License Manager Error -9 Your username does not match the username in the license file."
Could you please send the answer also to Richard??? rbe@niva.no

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답변 (1개)

Sean de Wolski
Sean de Wolski 2013년 6월 14일
Please contact technical support, it's free and they'll be able to get everything set up for you.
http://www.mathworks.com/support/contact_us/index.html
And please don't post the license numbers externally.

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