Where can I find my MATLAB Parallel Server license number?

I've been asked by a Technical Support Representative to provide my license number for my MATLAB Parallel Server installation, but when I run "ver -support" on my local installation of MATLAB, it doesn't show up.

How can I find the license number for MATLAB Parallel Server?

Answer 1

[MathWorks Support Team]

There are two main ways to find your licensing information for your MATLAB Parallel Server installation:

Option 1:

The most reliable way to do this is to run the "ver -support" command on the parallel worker itself.

If your MATLAB Parallel Server cluster is your default profile then executing the following should output the information in your local MATLAB instance:

 

b = batch('ver(''-support'')'), wait(b), diary(b)

The output information will likely show many products as 'License unknown', but MATLAB Parallel Server or MATLAB Distributed Computing Server will show up with a license number.

Option 2:

Check your MathWorks account. This option is less reliable, as your license may be administered by someone else in your company. Unless it's an Online enabled license, end users won't be associated with the license number.

Option 3:

If for some reason you are unable to execute the command directly on a worker, or the license does not show up on your MathWorks account, then you may need to consult someone within your organization (e.g. the IT department) who has access to the license number.