2010 won't activate

My student copy of 2010 won't activate. (I had to move it to a new computer.) Everytime it goes to activate, it says it cannot connect to the server. If you hit the "help" on the installer, it comes back to a broken link on the Mathworks site. Am I going to have to buy another copy?

Answer 1

[Kerry Hicks]

Figured it out. I went to the website and logged in. Then went to view my products. From there, I found a tab to activate a new computer and download a license. The missing trick is what to do with the license -- the website says to use the installer program and to click on a non-existent "off-line" activation button. Instead, I went to the directory where it was installed (which isn't exactly the one the website says it should be -- it was in the 32 bit directory instead). Then I just copied the license into the "license" directory under Matlab. It ran perfectly.

Answer 2

[John D'Errico]

The odds are good that your new computer will not run that old a release. 2010 is pretty old as things go. Check the system requirements page.

https://www.mathworks.com/support/requirements/matlab-system-requirements.html

https://www.mathworks.com/support/requirements/previous-releases.html

If that is the case, then yes, you will need to get a new release.

[Kerry Hicks]

Actually, it runs great on Windows 10. I just got it to work. I went to the website and logged in. Then went to view my products. From there, I found a tab to activate a new computer and download a license. The missing trick is what to do with the license -- the website says to use the installer program and to click on a non-existent "off-line" activation button. Instead, I went to the directory where it was installed (which isn't exactly the one the website says it should be -- it was in the 32 bit directory instead). Then I just copied the license into the "license" directory under Matlab. It ran perfectly.

Thanks getting back to me on this, though.