RoadRunner license activation failure

조회 수: 4 (최근 30일)
Shawn Allen
Shawn Allen 2020년 6월 17일
댓글: Shawn Allen 2020년 6월 22일
Greetings,
New user here. I have a license file and the roadrunner application (installed). When I attempt to use it, I get an error:
License checkout failed Error -9
Your username does not match the username in the license file
To run on this computer, you must run the Activation client to reactivate your license.
A second attempt to launch RoadRunner and using the license file option has a different error:
Unable to checkout license: No license for product (-1)
Please advise. Thx

답변 (2개)

Kshitij Chhabra
Kshitij Chhabra 2020년 6월 18일
Hi Shawn,
From the question, I understand that you are not able to run your Mathworks product even after having a license for the same. This error usually comes up because of making changes to username while the process. The best way to rectify it is to reactivate the product.
You may refer to a similar question answered here.

Shawn Allen
Shawn Allen 2020년 6월 18일
Am I reactivating the RoadRunner or MatLab product? I don't have access to the MatLab activation key:
Re: MatLab - I asked for the activation key because the procedure erquires that. Here's what my IT guys say: "No the key is hidden to us from an sccm install."
They can re-install MatLab, but that seems wrong. Is it?
Thx
  댓글 수: 2
Kshitij Chhabra
Kshitij Chhabra 2020년 6월 22일
Hi Shawn,
Just reactivating the product should solve the problem
Shawn Allen
Shawn Allen 2020년 6월 22일
thanks - but it did not. I re-downloaded the license file, it is still not recognized as containing a valid license.

댓글을 달려면 로그인하십시오.

카테고리

Help CenterFile Exchange에서 Get Started with RoadRunner에 대해 자세히 알아보기

제품

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!

Translated by