When i open the simulink of matlab 2018b on windows，it crashed. What can i do for it? Please help me

Here is the detailed information

Assertion detected at 周三 4月 08 12:42:06 2020 +0800

--------------------------------------------------------------------------------

Configuration:

Crash Decoding : Disabled - No sandbox or build area path

Crash Mode : continue (default)

Default Encoding : GBK

Deployed : false

Graphics Driver : Unknown hardware

Graphics card 1 : NVIDIA ( 0x10de ) NVIDIA GeForce MX150 Version 25.21.14.1972 (2019-3-18)

Graphics card 2 : Intel Corporation ( 0x8086 ) Intel(R) UHD Graphics 620 Version 24.20.100.6287 (2018-8-15)

Java Version : Java 1.8.0_152-b16 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

MATLAB Architecture : win64

MATLAB Entitlement ID : 6257193

MATLAB Root : D:\Matlab

MATLAB Version : 9.5.0.1033004 (R2018b) Update 2

OpenGL : hardware

Operating System : Microsoft Windows 10 专业工作站版

Process ID : 13580

Processor ID : x86 Family 6 Model 142 Stepping 10, GenuineIntel

Session Key : c9aa316d-f852-4b5c-812d-d821428abcfd

Window System : Version 10.0 (Build 18363)

Fault Count: 1

Assertion in foundation::usm::Detail<struct foundation::usm::scope::Mvm>::find at b:\matlab\foundation\usm\management.cpp line 723

Register State (captured):

RAX = 0000000010a3edd8 RBX = 0000000010a3edd8

RCX = 00000000f95faa00 RDX = 0000000000000000

RSP = 00000000f95fa970 RBP = 0000000004469eb8

RSI = 00000000f95fb6c8 RDI = 000000000446afc0

R8 = 000000004b8c1be0 R9 = 00007ffe7fbce930

R10 = 0000000000000014 R11 = 000000004d9ec390

R12 = 00000000f95fb030 R13 = 00000000fd84a236

R14 = 0000000004469eb8 R15 = 0000000010a2ed08

RIP = 00000000107e292a EFL = 00000202

CS = 0033 FS = 0053 GS = 002b

Stack Trace (captured):

[ 0] 0x00000000107db2c3 bin\win64\libmwfl.dll+00045763 foundation::core::diag::thread_context::unspecified_bool+00000051

[ 1] 0x00000000107d9288 bin\win64\libmwfl.dll+00037512 foundation::core::diag::stacktrace_base::capture+00000024

[ 2] 0x00000000107de4cf bin\win64\libmwfl.dll+00058575 foundation::core::diag::symbols::getSymbolAddress+00012015

[ 3] 0x00000000107dd6d8 bin\win64\libmwfl.dll+00055000 foundation::core::diag::symbols::getSymbolAddress+00008440

[ 4] 0x00000000107e220b bin\win64\libmwfl.dll+00074251 foundation::core::diag::terminate+00000059

[ 5] 0x00000000044435fc bin\win64\libmwfoundation_usm.dll+00013820 foundation::usm::getErrorHandler+00000060

[ 6] 0x000000000445a74e bin\win64\libmwfoundation_usm.dll+00108366 foundation::usm::Detail<foundation::usm::scope::Mvm>::find+00000158

[ 7] 0x00000001001e43c4 bin\win64\libmwservices.dll+02048964 featureCallCount+00003396

[ 8] 0x00000001001e3c34 bin\win64\libmwservices.dll+02047028 featureCallCount+00001460

[ 9] 0x00000001001e5530 bin\win64\libmwservices.dll+02053424 svFindFeatureEntry+00000080

[ 10] 0x00000001001e6129 bin\win64\libmwservices.dll+02056489 svIsFeatureEnabled+00000009

[ 11] 0x00000001000845dc bin\win64\libmwservices.dll+00607708 ioPrintWrapped+00000076

[ 12] 0x0000000010a90135 bin\win64\pgo\libmx.dll+00131381 matrix::handleWarning+00000113

[ 13] 0x0000000010a90319 bin\win64\pgo\libmx.dll+00131865 matrix::handleWarning+00000597

[ 14] 0x0000000010a915d1 bin\win64\pgo\libmx.dll+00136657 matrix::WarningFilter::push+00000753

[ 15] 0x0000000010a8fe01 bin\win64\pgo\libmx.dll+00130561 matrix::detail::noninlined::mx_array_api::mxReInitArray2Type+00001253

[ 16] 0x0000000010b0a32b bin\win64\pgo\libmx.dll+00631595 mxWarningMsgId+00000063

[ 17] 0x00000001482287b7 bin\win64\libmwsl_services.dll+02066359 slsv::hasSuppression+00003479

[ 18] 0x0000000148232a97 bin\win64\libmwsl_services.dll+02108055 slsvWarning+00000551

[ 19] 0x0000000148307c3e bin\win64\libmwsl_services.dll+02980926 slsv::util::slsvNotifyDiagnosticListeners+00000206

[ 20] 0x0000000148232139 bin\win64\libmwsl_services.dll+02105657 slsvReportAsWarning+00000489

[ 21] 0x00000000fd813f40 bin\win64\sltemplate.dll+00606016 QueryMLFcnTable_sltemplate+00263520

[ 22] 0x00000000fd84a263 bin\win64\sltemplate.dll+00828003 QueryMLFcnTable_sltemplate+00485507

[ 23] 0x00007ffe7fbcc1e0 D:\Matlab\bin\win64\VCRUNTIME140.dll+00049632 _C_specific_handler+00000560

[ 24] 0x00007ffe7fbc2d03 D:\Matlab\bin\win64\VCRUNTIME140.dll+00011523 _TypeMatch+00001379

[ 25] 0x00007ffe91b60666 C:\WINDOWS\SYSTEM32\ntdll.dll+00656998 RtlCaptureContext+00001382

[ 26] 0x00000000fd8137e5 bin\win64\sltemplate.dll+00604133 QueryMLFcnTable_sltemplate+00261637

[ 27] 0x00000000fd82b5b8 bin\win64\sltemplate.dll+00701880 QueryMLFcnTable_sltemplate+00359384

[ 28] 0x00000000fd828cdc bin\win64\sltemplate.dll+00691420 QueryMLFcnTable_sltemplate+00348924

[ 29] 0x00000000fd80f72f bin\win64\sltemplate.dll+00587567 QueryMLFcnTable_sltemplate+00245071

[ 30] 0x00000000fd7c3eb9 bin\win64\sltemplate.dll+00278201 mwboost::serialization::singleton_module::unlock+00204057

[ 31] 0x00000000fd7c5d8c bin\win64\sltemplate.dll+00286092 mwboost::serialization::singleton_module::unlock+00211948

[ 32] 0x00000000fd7ec33e bin\win64\sltemplate.dll+00443198 QueryMLFcnTable_sltemplate+00100702

[ 33] 0x00000000fd7ef132 bin\win64\sltemplate.dll+00454962 QueryMLFcnTable_sltemplate+00112466

[ 34] 0x00000000fd7eddf2 bin\win64\sltemplate.dll+00450034 QueryMLFcnTable_sltemplate+00107538

[ 35] 0x00000000fd7ef0f3 bin\win64\sltemplate.dll+00454899 QueryMLFcnTable_sltemplate+00112403

[ 36] 0x00000000fd7f5311 bin\win64\sltemplate.dll+00480017 QueryMLFcnTable_sltemplate+00137521

[ 37] 0x00000000fd7f10ad bin\win64\sltemplate.dll+00463021 QueryMLFcnTable_sltemplate+00120525

[ 38] 0x00000000fd7edede bin\win64\sltemplate.dll+00450270 QueryMLFcnTable_sltemplate+00107774

[ 39] 0x00007ffe7d5b8b59 D:\Matlab\bin\win64\MSVCP140.dll+00101209 Concurrency::details::_ContextCallback::_CallInContext+00000233

[ 40] 0x00007ffe91af089d C:\WINDOWS\SYSTEM32\ntdll.dll+00198813 TpReleaseWait+00001357

[ 41] 0x00007ffe91af4634 C:\WINDOWS\SYSTEM32\ntdll.dll+00214580 RtlInitializeResource+00003300

[ 42] 0x00007ffe907c7bd4 C:\WINDOWS\System32\KERNEL32.DLL+00097236 BaseThreadInitThunk+00000020

[ 43] 0x00007ffe91b2ced1 C:\WINDOWS\SYSTEM32\ntdll.dll+00446161 RtlUserThreadStart+00000033

Answer 1

[Shubham]

Hey @weijie zhang

It appears that you are experiencing a crash as you do not have access to the folder specified in Windows registry key HKEY_CURRENT_USER. This is a known issue in MATLAB R2021b. Updating to MATLAB R2022a fixes the issue.

If you wish to resolve this issue in your current MATLAB version, You can try the following workaround:

1. Examine the value of the HKEY_CURRENT_USER Windows registry key and ensure that you have access to the location it specifies. Use this Windows command:

reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" /v Personal

2. If the registry value does not point to a valid and accessible location, reset the value or point to a desired accessible location. Use this command:

reg add "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" /v Personal /t REG_SZ /d "C:\Users\<username>\Documents" /f

For more detailed explaination, please refer to the following Bug Report:

https://www.mathworks.com/support/bugreports/details/2591854#:~:text=Provide%20feedback-,Workaround,-To%20examine%20the

If the issue persists, I suggest you to create a Service Request for the same here: https://www.mathworks.com/support/contact_us.html?s_tid=hc_trail

I hope this helps in resolving the issue!