matlab error , low-level graphics error. ,how to fix ?

I have this eror -> low-level graphics error , how to fix this problem ? I

[BN]

https://www.mathworks.com/matlabcentral/answers/157894-resolving-low-level-graphics-issues-in-matlab

[tomer polsky]

I tried your solution still . and for some reason after I changed the Software: 'true' , it works even worse . how to change it to 'false' again ?

[Walter Roberson]

What shows up for

opengl info

Also, which MATLAB release are you using?

[tomer polsky]

MATLAB R2018b

[Walter Roberson]

Try

opengl hardwarebasic

and then show us the opengl info output ?

[tomer polsky]

i get this error

[Walter Roberson]

https://www.mathworks.com/help/matlab/creating_plots/resolving-low-level-graphics-issues.html

Note that you should substitute

opengl info

instead of calling rendererinfo in your version as that function was added in the release after yours

[Dinesh Yadav]

Can you once try opening MATLAB from command prompt or terminal using

matlab -softwareopengl