license-manager-error-39

So I got directed here https://www.mathworks.com/matlabcentral/answers/98895-why-do-i-receive-license-manager-error-39 license-manager-error-39

I have a network license and I used to be able to access it though a vpn but not anymore like do I associate my windows account with my organizational account or...?

the options file or whatever is just MLM.exe I have no MLM.opt file