license manager error 9,57

Hi,

I've got a problem with the activation of matlab. When I start matlab i've got a error message: I don't know why??? I activated the license for this computer (Serial a88bd6af). I've checked this number with the command vol E:... I don't know why matlab say that the disk_serial_num is egal to 0.

is that someone can help me?

[Walter Roberson]

https://www.mathworks.com/matlabcentral/answers/244912-license-checkout-failed-error-9#answer_193623

Answer 1

[Ankita Nargundkar]

Contact MathWorks customer support. They can help your resolve installation issues