Matlab system error 2015a illegal instruction detected

Hello all, i keep getting this error message when i run a simulation with simulink on Matalab 2015a.

Please could you help me out solve this problem .

Thank you so much

MATLAB crash file:C:\Users\AppData\Local\Temp\matlab_crash_dump.5744-1:

------------------------------------------------------------------------
        Illegal instruction detected at Tue Oct 25 09:02:39 2016
------------------------------------------------------------------------

Configuration:
  Crash Decoding      : Disabled
  Crash Mode          : continue (default)
  Current Graphics Driver: Unknown software 
  Default Encoding    : windows-1252
  Graphics card 1     : Intel Corporation ( 0x8086 ) Intel(R) HD Graphics Version 10.18.10.4226
  Host Name           : dpr177d427
  MATLAB Architecture : win64
  MATLAB Root         : C:\Program Files\MATLAB\MATLAB Production Server\R2015a
  MATLAB Version      : 8.5.0.197613 (R2015a)
  OpenGL              : software
  Operating System    : Microsoft Windows 7 Professionnel 
  Processor ID        : x86 Family 6 Model 58 Stepping 9, GenuineIntel
  Virtual Machine     : Java 1.7.0_60-b19 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
  Window System       : Version 6.1 (Build 7600)

Fault Count: 1

Abnormal termination:
Illegal instruction

Register State (from fault):
  RAX = 000000017c2c3ff0  RBX = 000000017c1770b0
  RCX = 000000017cc17a30  RDX = 0000000000000000
  RSP = 000000000402a920  RBP = 000000000402ae10
  RSI = 0000000000000000  RDI = 000000017cbb4830

     R8 = 0000000008fc82f0   R9 = 0000000000000000
    R10 = 00000001420be950  R11 = 000000017cc17a30
    R12 = 0000000000000000  R13 = 00000001420be950
    R14 = 00000000dfc9f090  R15 = 0000000000000000

    RIP = 000000001a300238  EFL = 00010202

     CS = 0033   FS = 0053   GS = 002b

Stack Trace (from fault):
[  0] 0x000000001a300238                                   <unknown-module>+00000000
[  1] 0x0000000008fc82f0                                   <unknown-module>+00000000

If this problem is reproducible, please submit a Service Request via:
    http://www.mathworks.com/support/contact_us/

A technical support engineer might contact you with further information.

Thank you for your help.

[Walter Roberson]

I recommend reinstalling your software. Also, check to see if there is an update to the graphics driver for your system.

The crash does not give us much to go on; it is difficult to say why the crash might have happened.

[lady bird]

Thank you M. Roberson. I updated my graphic card driver. But still i'm having the same problem.

[lady bird]

I reinstalled the software . But i'm getting the same crash error

----- Illegal instruction detected at Wed Oct 26 12:47:25 2016 ------------------------------------------------------------------------

Configuration: Crash Decoding : Disabled Crash Mode : continue (default) Current Graphics Driver: Microsoft Corporation GDI Generic Version 1.1.0 Default Encoding : windows-1252 Graphics card 1 : Intel Corporation ( 0x8086 ) Intel® HD Graphics Version 10.18.10.4226 Host Name : dpr177d427 MATLAB Architecture : win64 MATLAB Root : C:\Program Files\MATLAB\MATLAB Production Server\R2015a MATLAB Version : 8.5.0.197613 (R2015a) OpenGL : software Operating System : Microsoft Windows 7 Professionnel Processor ID : x86 Family 6 Model 58 Stepping 9, GenuineIntel Virtual Machine : Java 1.7.0_60-b19 with Oracle Corporation Java HotSpot™ 64-Bit Server VM mixed mode Window System : Version 6.1 (Build 7600)

Fault Count: 1

Abnormal termination: Illegal instruction

Register State (from fault): RAX = 0000000161681430 RBX = 00000001607cf3a0 RCX = 00000001a41a5550 RDX = 0000000000000000 RSP = 000000000402a920 RBP = 000000000402ae10 RSI = 0000000000000000 RDI = 0000000161b1fee0

   R8 = 0000000161a10960   R9 = 0000000000000000
  R10 = 00000001a455f8f0  R11 = 00000001a41a5550
  R12 = 0000000000000000  R13 = 00000001a455f8f0
  R14 = 000000017d9906c0  R15 = 0000000000000000

RIP = 000000015fca0238  EFL = 00010202

   CS = 0033   FS = 0053   GS = 002b

Stack Trace (from fault): [ 0] 0x000000015fca0238 unknown-module+00000000 [ 1] 0x0000000161a10960 unknown-module+00000000

If this problem is reproducible, please submit a Service Request via: http://www.mathworks.com/support/contact_us/

A technical support engineer might contact you with further information.

Thank you for your help.

Answer 1

[Steven Lord]

Well, since it seems you can reproduce the problem, I recommend you do what the crash log file asked you to do:

 If this problem is reproducible, please submit a Service Request via:
 http://www.mathworks.com/support/contact_us/

 A technical support engineer might contact you with further information.

Include as much information as you can about what you're doing to help Support investigate the cause of the crash. In particular, including your Simulink model would be very important.