First please confirm that you have write permissions in the directory where the installer is located. As a troubleshooting step, try moving the installer to a different folder, for example your Desktop, then run it again. On Windows, you can also try using right-click "Run as Administrator".
If the error persists, this could indicate that that the MATLAB installer was corrupted at some point before it was run. This can happen either during the download, or by other software on the computer once it has been downloaded. To obtain a working installer, please visit mathworks.com and download a new copy of the installer. If the issue persists after downloading the installer again, temporarily disable any security software on your machine which may be interfering with the download process.
If the steps above do not resolve the issue, try installing in safe mode or creating a directory on the C:\ drive and extracting it within that folder.
If you still have issues, please contact us.
