Problem running supportPackageInstaller on R2016a 64 bit

When I try to run supportPackageInstaller on R2016a 64 bit an error appears saying "Reference to non-existent field 'Folder'." What should I do?

Answer 1

[Chandana Shilpa]

It is my understanding that you see the “Reference to non-existent field 'Folder'." error when you try to open the Support Package Installer in MATLAB.

This behavior is observed when a toolbox is not installed properly in MATLAB. Execute the following command in MATLAB

>> product = ver('matlab')

If a toolbox is not installed correctly, this command will return a 1x2 struct instead of a 1x1 struct.

The ‘product’ variable should contain information about the version of MATLAB only. If an additional toolbox is installed incorrectly, it will also appear when "ver" is executed and the Support Package Installer cannot be opened.

To resolve this issue, Remove and Re-install the offending Toolbox again so that “ ver(‘matlab’) ” returns only the product information for MATLAB.

Please refer to the link below for instructions on how to remove a specific toolbox from MATLAB in Windows. http://www.mathworks.com/matlabcentral/answers/94283-how-do-i-uninstall-toolboxes-on-windows-without-uninstalling-matlab

Please refer to the link below for instructions on how to remove a specific toolbox from MALTAB in Linux. This works for Macs as well. http://www.mathworks.com/matlabcentral/answers/102872-can-i-uninstall-specific-matlab-toolboxes-on-linux-or-unix

Please refer to the link below for instructions on how to install toolboxes in MATLAB http://www.mathworks.com/matlabcentral/answers/101885-how-do-i-install-additional-toolboxes-into-an-existing-installation-of-matlab

[AAE]

When I run this I only see the Matlab version information as below:

>> product = ver('matlab')

product =

       Name: 'MATLAB'
    Version: '9.0'
    Release: '(R2016a)'
       Date: '10-Feb-2016'

but, supportPackageInstaller still gives the same error.

Answer 2

[AAE]

Any other ideas how to resolve this issue?