Although the license includes MATLAB Copilot, the feature does not appear after logging into MATLAB.

Although the license includes MATLAB Copilot, the feature does not appear after logging into MATLAB.

[dpb]

Has it been installed?

[Dan Stanciu]

Hi, have you, by any chance, chose to uncheck the "Remember me" checkbox when you signed in? If so, can you sign out and back in, and choose to be remembered?

Also, if you run matlab.internal.login.getInfo at the MATLAB command prompt, does that say Level: 2? And is that command execution almost instantaneous, or does it take a while to complete?

Thanks!

[Bohao]

I see in the websites of mathwork that there is no need for copilot installation. It should be integreted already in the MATLAB R2025b. 😭

[Bohao]

It shows level4. And the command executes instantaneously.

Answer 1

[Andreas Goser]

Please go through the reasons listed in this knowledgebase article. In case you need further help, I recommend you contact MathWorks Support.