failed Sourcery G++ Lite

Failed to download the third-party software:

Sourcery G++ Lite

This is required by:

Simulink Support Package for Parrot Minidrones

I'm getting this error when installing the mini drone package. I'm using Windows 11. I can't find a solution. does anyone know the solution?

My Matlab version is R2023B

[Gabriel]

im having the same problem here

[François Bateman]

Same problem. It functioned a few days ago !

[Harinee]

I am facing the same problem. is there any work around for this issue, The solution suggested by the matlab answers are also not working in different network or different device. I have tried all the suggested solution yet no positive outcome. Please suggest a work around.

The following is the Download Error:

Failed to download the third-party software:

• Sourcery G++ Lite

This is required by:

• Simulink Support Package for Parrot Minidrones

To resolve this issue, see this MATLAB Answer.

[David]

I have the same issue, I have tried everything, even desinstalling matlab and reeinstalling it. Nothing works. Can someone help

[Thilo Leon Fischer]

I am encountering the same problem. Has anyone been able to fix it?

[Manikanta Aditya]

I feel you can contact MathWorks Technical Support: https://www.mathworks.com/support/contact_us.html for this issue.

[M. Alifsyah Putra Nasution]

I have the same problem

[Enrico Raffone]

I confirm the same problem...

[Aarav]

was following brian douglas's matlab drone series... same problem :/

[François Bateman]

This problem has reappeared since January 9, 2025. Do any of you have a copy of the package? Would you be so kind as to send it to me?

Answer 1

[Thilo Leon Fischer]

I opened a support ticket and the answer was:

"The website that hosts the third-party content, ( https://sourcery.mentor.com/ ), has been down now for several days now, which has prevented a number of Simulink Support Packages from being downloaded, including this one. I have made our development team aware of this to see if we can find a workaround during their outage. I will reach back out to you once I have have more information available. I appreciate your patience in the meantime."

It seems, we will have to wait until the original servers are back online or the development team provides a workaround.

[Luiz Henrique Diniz Ferreira]

the servers will never become online, any updates:?

[Rodrigo Vega Centeno Ponce de León]

Is there any news or workaround?

[Walter Roberson]

It would not surprise me if the package is simply no longer available, given the history

https://electronics.stackexchange.com/questions/21594/is-code-sourcery-g-lite-still-a-viable-project

[Mathias]

We have 20 June now, almost 3 months after the issue reported to Mathworks. We need the support package to work with our hardware in class.

When can we expect a solution or at least a workaround?

To my understanding the neccessary compiler toolchain can't be downloaded because the servers are down.

Is there no workaround if I already have a compiler toolchain installed?

[Walter Roberson]

@Mathias

CodeSourcery was bought by Mentor sometime before 2011. Mentor was bought by Siemens. Siemens dropped the project.

Some potential links that appear to lead (indirectly) to various toolbox versions are at https://web.archive.org/web/20130527105237/http://www.mentor.com/embedded-software/sourcery-tools/sourcery-codebench/editions/lite-edition/ . For example https://web.archive.org/web/20220621155846/https://sourcery.sw.siemens.com/GNUToolchain/release3402 .... however the TAR itself is not archived.

In my opinion, you should be asking Siemens about the package, rather than expecting Mathworks to hunt down copies of it.

[Mathias]

@Walter Roberson

Thanks for the explanation and the links. Despite it is enlighting to know these dependencies but as a customer that is under software maintenance (for which I pay a remarkable annual fee for > 150 licenses) I expect the Mathworks team to solve this instead of solving this issue myself for Mathworks. As I understood it's a compiler toolchain that fails to download. There are several compiler toolchains available on the internet. I have several installed on my computers. At least I would expect a workaround that provides the download from a second source server for the meantime.

[Walter Roberson]

@Mathias

The realistic solution for Mathworks would be to just delete Simulink Support Package for Parrot Minidrones . It is a free support package, which means that none of your software maintenance money is going towards it.

Answer 2

[Rohit Kulkarni]

Hi Azad,

In my understanding you are facing issues in downloading a third-party software package.

Please refer to the following MATLAB answer for a detailed explanation on this issue:

https://in.mathworks.com/matlabcentral/answers/307164-why-do-i-receive-an-error-regarding-third-party-software-when-downloading-or-installing-a-support-pa?s_tid=pi_3pde_ssi_R2023b_win64

If you still face the issue, contact the MathWorks technical Support:

https://www.mathworks.com/support/contact_us.html

Thanks