Why do I receive an Error 510 when installing or activating MATLAB?

After entering my Activation Key the installer gives me the following error:

Error 510: No licenses were found for the activation key entered

Answer 1

[MathWorks Support Team]

This type of error occurs when either:

• An invalid Activation Key or Serial Number was entered
• A File Installation Key was entered instead of an Activation Key

An Activation Key is used to link your MathWorks account to a license that you are not already linked to. A File Installation Key is used for offline installations or if you do not have a MathWorks account. Unless you are trying to link your MathWorks account to a license that it is not already linked to, then you probably don't need an Activation Key.

To verify you have the correct Activation Key, contact your License Administrator(s). If you are the administrator of the license, view the documentation below.

Where can I find the Activation Key or File Installation Key (FIK) for my license?https://www.mathworks.com/matlabcentral/answers/102845

If you see the option to select a license during installation, you do not need to also enter an Activation Key, unless you are trying to link to a new license. You can simply select your license and then "Next".

If you are seeing the screen below with no option other than to enter an Activation Key, then this means your MathWorks account is not tied to any licenses. You either need to purchase a license or contact the License Administrator for a valid Activation Key.

[Daniel Garcia]

Boa tarde, não estou conseguindo obter o codigo de acesso.

[Geovanna Chacha Revelo]

No consigo el codigo de acceso

[Walter Roberson]

If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support.

If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.

If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.

[Susana Maita]

quiero una licencia

[Walter Roberson]

@Susana Maita

No hay licencias de MATLAB gratuitas. Debe comprar MATLAB o su institución debe proporcionarle una licencia.

Answer 2

[Anisha Premkumar]

Getting a message - Error 510 Invalid Activation key (510.

Kindly guide me through this installation.

I am a student and this software will help me a lot in my project works.

[Colin Fraser]

Hi,

If you are still experiencing this issue, please contact MathWorks support:

https://www.mathworks.com/support/contact_us.html

-Colin Fraser

[majd afifi]

me too the same problem

[Ahmed ashraf]

what is the solution ?

[Image Analyst]

The solution is HERE

[Yakhin Tsao]

Any solutions?

[Colin Fraser]

Confirm that your activation key is correct by reaching out to the department that originally provided you with the activation key.

[Desmond Asiedu Mensah]

Hi, Please I am getting an Error message 510 Invalid Activation key can you help me with the Activation key. I wish to install this Matlab

[Walter Roberson]

If you purchased your MATLAB from Mathworks, then contact Mathworks Support for installation assistance. The volunteers who answer questions here do not have access to the license database.

[Frank Tambwe]

Hi, i am FRANK. Please I am getting an Error message 510 Invalid Activation key can you help me with the Activation key. I wish to install this Matlab

[Walter Roberson]

If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support.

If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.

If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.

[Gnanasekaran]

MD5: 075a0e66a3e7ea43f5068e8d9b2d99af)

Answer 3

[Bhagavathula. Sai thrinesh]

What is the activation key for matllab can u send me for that

[Walter Roberson]

If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support.

If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.

If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.

None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

Answer 4

[majd afifi]

hi code d'activation pleasd

Answer 5

[Noman Ahmad Mujtaba khan]

activation key of r2018b

[dev shrestha]

the lisence is 2XXXXXXXXXX

[Walter Roberson]

If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support.

If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.

If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.

[Jean Pierre Ovpno Allogho]

I'm trying to move my MATLAB from my old computer to new one.

Answer 6

[mahwish fatima]

After entering my Activation Key the installer gives me the following error:

Error 510: No licenses were found for the activation key entered in R2019b

what are the activation key please answer me

[Colin Fraser]

Hi,

If you are still experiencing this issue, please contact MathWorks support:

https://www.mathworks.com/support/contact_us.html

-Colin Fraser

Answer 7

[omer M.ali]

i forget my activation number

[Colin Fraser]

Hi,

If you are still experiencing this issue, please contact MathWorks support:

https://www.mathworks.com/support/contact_us.html

-Colin Fraser

[Ahmed ashraf]

الحل ايه ياعمر

[Image Analyst]

Ahmed, the solution is HERE. Did you try it?

Answer 8

[嘉惠 黄]

No licenses were found for the activation key entered

Answer 9

[Fernando Nieves]

After entering my Activation Key the installer gives me the following error:

Error 510: No licenses were found for the activation key entered

[Cody Lamke]

Hello,

You may be using the incorrect Activation Key.

If you are still experiencing this issue, please contact MathWorks support:

https://www.mathworks.com/support/contact_us.html

-Cody Lamke

[Kisun Roy]

No license number found for the activation key

Where will you meet sir?

[Walter Roberson]

@Kisun Roy

Sorry, the volunteers who answer question here do not have access to the license database. You will need to contact Mathworks Support for free installation assistance.

Note: today (Monday February 21) is a holiday in the USA.

Answer 10

[edgar cristobal gomez chalco]

como obtengo la licencia

[Walter Roberson]

Your license number or activation key would be provided by your institution if you got MATLAB from your institution. If you purchased MATLAB then your license number or activation key will be emailed to you.

Note: Student licenses have activation keys rather than license numbers.

Answer 11

[Ridwanul Hasan]

please anyone suggest me how to take the activation key ??? i urgently need to install matlab with activation keys or license keys?????

[Walter Roberson]

If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support.

If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.

If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.

Answer 12

[Víctor Terrazas]

Mi PC sufrió un desperfecto.

Tengo la clave de activación.

Sin embargo, esta clave me es rechazada.

Answer 13

[vamsi krishna]

I did not any activation key

Answer 14

[Vladimir TOGODO]

Good evening

I tried to put the license number 55555-55555-55555-55555 but it gives me error. Please give me the activation key for the license. I chose student graduate.

Thank you

[Walter Roberson]

If you are using a university supplied license, then they need to provide you with the activation key.

Note: the volunteers who answer questions here do not have access to the Mathworks license database.

[wafa alhinai]

me too

Answer 15

[jenny Gusñay]

me pueden dar la activaccion de key

Answer 16

[Ted harris Ntantame]

bonjour lorsque je veux installer matlab on me demande la cle et lorsque j'entre je recois toujours erreur 510. s'il vous plais j'aimerai savoir le probleme

[Walter Roberson]

If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support.

If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys.

If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys.

Answer 17

[Hue Yang]

I DID NOT GET ACTIVATE KEY. PLEASE SEND IT TO ME OR TELL ME HOW TO DO

[Walter Roberson]

https://www.mathworks.com/matlabcentral/answers/196997-why-do-i-receive-an-error-510-when-installing-or-activating-matlab#comment_1108220

https://www.mathworks.com/matlabcentral/answers/102845-where-can-i-find-the-activation-key-and-file-installation-key-fik-for-my-license?s_tid=srchtitle

Answer 18

[Abhipal Choudhary]

whats my activation key

[dev shrestha]

where my activation key

[Walter Roberson]

https://www.mathworks.com/matlabcentral/answers/102845-where-can-i-find-the-activation-key-and-file-installation-key-fik-for-my-license

Answer 19

[Abhipal Choudhary]

error 510

[Walter Roberson]

The volunteers who answer questions here do not have access to the license database, so you will need to contact Mathworks for free installation assistance.

Answer 20

[Sharmila Maheshwaran]

activition key

[Walter Roberson]

If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

Answer 21

[Chadwick Martin]

I just received my Arduino Engineering Rev 2 kit which included a license for MathWorks. When I started the installation I was directed to a link for MathWorks R2019a which I installed. After installing it I noticed that the Arduino kit said I was to install R2020b, but I can't link my license to it nor can I upgrade to it from R2019a. I get the following message: The license number or activation key is invalid.

How do I download and install R2020b.

[Walter Roberson]

Unfortunately, the specifications for the kit do not say which version of MATLAB the license is good for.

Answer 22

[Chadwick Martin]

True, the Kit doesn't say what version the license is good for, but the kit says to install R2020b. I have a question into the arduino webite where I bought the kit to explain. A friend of mine bought the same kit several months ago and he got the R2020b license. So, I'm a bit hacked-off about this mess. I don't want to start the projects because the kit says to use R2020b.

[Chadwick Martin]

My friend with the working MatLab talked me thru getting to the correct webpage which gave me license ID for R2020b, so I was finally able to get that version of MatLab installed.

Answer 23

[Heba Fathi]

activation key

[Walter Roberson]

If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

Answer 24

[RATHIKRINDA YEDUKONDALU]

matlab 2009b action key send

[Image Analyst]

No. We can't. We don't have your key. Call the Mathworks on the telephone and ask for installation help. You'll talk to a real live person who will help you immediately.

[Walter Roberson]

You will need to contact Mathworks Support for free installation assistance. Back in 2009 a different license format was used, but they came close to using up the available keys so they switched formats. Because of that, we can no longer generate keys directly for you, and it is necessary to work with Mathworks to get a work-around.

When you contact Mathworks please have proof of purchase available for any version from R2009b or later. For example you could purchase the Standard (commercial/professional) license for R2020b, and that would entitle you to work with Support to install a license for R2009b.

Answer 25

[soumaya benmenni]

activation licence

[Walter Roberson]

If you purchased MATLAB Student License, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

Answer 26

[Wisdom Sesi]

how can i get my license key

[Walter Roberson]

If you purchased a MATLAB Student License directly from Mathworks, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

Answer 27

[Shmwk Asiry]

I’m don’t know that activity key

[Walter Roberson]

If you purchased a MATLAB Student License directly from Mathworks, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

[Josephus Reynen]

I use to work with Joost den Haan from PROTYS in Delft, Netherlands.

I obtained a disk and an activation Key from him

Answer 28

[Okoro Ogonna]

After inputting my code

[Walter Roberson]

The volunteers who answer questions here do not have access to the license database, so you will need to contact Mathworks for free installation assistance.

Answer 29

[Aiman Asif]

i am Aiman Asif I want to make an account of mathswork

[Walter Roberson]

The volunteers who answer questions here do not have access to the license database, so you will need to contact Mathworks for free installation assistance.

Answer 30

[SIVASANKAR MANIAM SAMPATH]

how to activate the matlab SIVASANKAR ,BANGALORE, INDIA

[Walter Roberson]

Start the installer. Sign in to your MATLAB account. Agree the the terms and conditions. Click Next.

The page after that will ask about selecting license. If you have an active license for the version of MATLAB, you can click on it. Otherwise, click on the small circle for "Enter Activation Key", and then in the edit box, type in (or paste in) the activation key. Then click Next to continue with the installation.

Answer 31

[Josephus Reynen]

I work for Protys in Delft Netherlands

I got a disk and a activation Key, and now I changed compueter and I want to install MATLAB on my new computer

[Walter Roberson]

Deactivate matlab on the old computer, active it on the new computer.

As your license is not a student or home license, then unless it is a Dedicated Host license, you should be able to install and activate on the new system before deactivating on the old system. Student and home licences have to deactivate on the old system first.

Answer 32

[Leila Hakkoum]

Error 510: No licenses were found for the activation key entered

[Walter Roberson]

• possibly that is not a valid key at all
• possibly it was a valid key but has been revoked for some reason
• possibly it is a valid key that has not been associated with a license for some reason

If you typed in the key by hand, I recommend trying again with copy-and-paste .

Answer 33

[mhymn abdullah]

رمز التنشيط لا يوجد لدي

[Walter Roberson]

https://www.mathworks.com/matlabcentral/answers/102845-where-can-i-find-the-activation-key-and-file-installation-key-fik-for-my-license

Answer 34

[Ramil Hesenov]

How can i find my lisence number

[Walter Roberson]

https://www.mathworks.com/matlabcentral/answers/180390-how-do-i-find-my-matlab-license-number?s_tid=ta_ans_results

https://www.mathworks.com/matlabcentral/answers/102845-where-can-i-find-the-activation-key-and-file-installation-key-fik-for-my-license

Answer 35

[james ntsama]

yes ,i want licence for use mathlab

[Image Analyst]

Then contact the sales department.

[同霞 王]

密钥无效呀我该怎么办

[Walter Roberson]

@james ntsama

https://www.mathworks.com/matlabcentral/answers/180390-how-do-i-find-my-matlab-license-number?s_tid=ta_ans_results

https://www.mathworks.com/matlabcentral/answers/102845-where-can-i-find-the-activation-key-and-file-installation-key-fik-for-my-license

[Walter Roberson]

@同霞 王

If you purchased a MATLAB Student License directly from Mathworks, then your Activation Key would have been emailed to you. If it was not, then contact [e-mail] or call Mathworks for free installation support. If you purchased any other kind of MATLAB license then those would use license numbers rather than activation keys. If you are using an license supplied by an organization, including licenses supplied by universities, then they are responsible for providing you with the necessary keys. None of the volunteers here have access to the license database, so we cannot even check to see if a key is license is registered for your account.

Answer 36

[karina santander]

After entering my Activation Key the installer gives me the following error:

Error 510: No licenses were found for the activation key entered

Answer 37

[Estefania Segovia]

no puedo instalar la aplicacion necesito ayuda por favor

Answer 38

[Giwen Molome]

When I install the MATLAB release that is newer than the installation key or when the installation key was obtained more than 24 hours prior to installing MATLAB.

[Walter Roberson]

I believe that installation keys are specific to the release.

However, I am not aware of any limit as to how quickly it needs to be installed after obtaining the installation key. I do not often use installation keys, but when I do, it has sometimes been a few days between the time of generating the key and the time I install.

Answer 39

[Tolik Dokashenco]

дайте другой ключ активации

[Walter Roberson]

I am not sure whether that is an Answer to the question, or a request ?

Answer 40

[Huda Jawad]

Iwant active key

Answer 41

[REBIN SAMAD]

my matlab number of license hat to

i need to a number of kay active

why

رمز تنشيط لا يوجد

[Walter Roberson]

I just encountered a Google Translate oddity.

The user from Kurdistan posted “رمز تنشيط لا يوجد” . Depending which language I tell Google to try to translate from, I get quite different results:

• Albanian (and others, including Kurdish): “The password does not exist”
• Arabic: “Activation code no”
• Armenian: “Uncontrolled stress code”
• Belrusian (and others): “You don’t want to go”
• Bengali (and others): “The code does not exist”
• Cbeuano (and others): “Download code does not exist”
• Croatian, Serbian “I’m looking for you”
• Czech, Slovak: “I have a good time”
• Danish (and others): “The frame does not work”
• Icelandic (and others): “You will not be able to find it yet”
• Kinyarwanda (and others): “There is no encryption code”
• Marathi (and others): “The code does not exist”
• Odia: “There is no secret code”
• Shindi: “Password Registration”

[REBIN SAMAD]

Activation code

[Walter Roberson]

I think you are being told that the activation code you have is not a valid activation code.

You will need to contact Mathworks Support for that. The volunteers do not have access to the licenses.

Answer 42

[Gerardo Bernal]

como puedo entrarar a matatlab si mi licencia ya vencio

[Walter Roberson]

There are several possibilities:

• Your license itself might not have expired, but you might be told that your Software Support has expired. If so you can keep using MATLAB
• You might have an Individual term license that expired. These are uncommon, but do exist (especially in contexts such as universities where it is possible to get grants to cover specific terms and which will refuse to pay for permanently licensed software.) In such a case, you would have to arrange with Mathworks to renew the license
• You might be using a corporate or academic license that is being administered on your behalf, and your individual authentication needs to be renewed against that license. In such a case, you might need to go to Help -> Licensing -> Update Current License if you can start MATLAB; if you cannot start MATLAB then you might need to run the activation client

Answer 43

[Radha Krishnan]

very useful

Answer 44

[mohammad alhwawsheh]

no of key activity and No licenc

Answer 45

[Toriqul Islam]

in this course for students is very useful

Answer 46

[shakeel khan]

how to install matlabr2016b

[Walter Roberson]

If you have access to download old versions of MATLAB, then

https://www.mathworks.com/downloads/web_downloads/download_release?release=R2016b

However, Student licenses are not permitted access (if I understand correctly), and if you are using an institution license (Academic, or your job) then they can control whether you can access downloads or not. Also, even if you have an individual license, you will only have access to that link if you are licensed for R2016b or later.

Answer 47

[Julia Hakhverdyan]

how to reset the key

[Walter Roberson]

The key cannot be reset. The key is either valid or it is not valid.

A license could potentially expire, though. Mathworks used to sell 8 month or 1 year Student licenses, but I do not know if they sell those any more. But that would not show up as an error 510.

Answer 48

[SIVASANKAR MANIAM SAMPATH]

I WAS USING THE TRAIL VERSION OF MATLAB FOR LONG TIME. THE

ACTIVATION CODE IS 8XXXXXXXXX. THE MATLAB IS NOT WORIKG NOW . HOW TO ACTIVATE NOW. I AM USING FOR PERSONEL RESEARCH. I AM A RETIRD HIGHLY EXPERIENCED (35 YEARS) ELECTRICAL ENGINEER. PLEASE GUIDE ME FOR CONTINUING MY RESEARCH.

M S SIVASANKAR

9620108751.

BANGALORE-75.

[Walter Roberson]

Please contact Mathworks Support for free licensing and installation assistance. The volunteers who answer questions here do not have access to the license database.

Note: the number you gave was a license number, not an activation key.

Answer 49

[Sindhu M]

How to get lisance Number

[Walter Roberson]

Student licenses do not have license numbers, they have activation keys.

If you buy an individual Standard, Education, or Home license, then Mathworks sends the license number with the order.

Answer 50

[YA-HUI TU]

“license ”

[Walter Roberson]

Sorry, the volunteers do not have access to the license database. You will need to contact Mathworks Support.

Answer 51

[eslam matlab]

Why do I receive an Error 510 when installing or activating MATLAB?