Getting Error using digits – Error in MuPAD command – Error in sym.useSymForNumeric (on a Linux machine with Matlab R2019a)

While working on a program involving the hypergeom function on a cluster, the execution is stopped unexpectedly. The file fg.oXXXXXXX includes the following:

Error using digits (line 15)
Error in MuPAD command: .

Error in sym.useSymForNumeric (line 172)
          oldDigits = digits(16);

Error in hypergeom (line 41)
h = sym.useSymForNumeric(@hypergeom,n,d,z);

The code runs without a problem on my desktop PC. I tried to implement the hypergeom function myself but I got very slow code. So, why do I get an execution error when I run on a cluster a code involving the hypergeom function while it runs well on a local desktop computer? Any suggestions on what could be the problem here? Thank you!

[idermann]

There seems to be a compatibility issue on Windows machines but not sure if the problem here for Linux could also be an compatibility issue.

[Yash Sharma]

Could you please provide the specific code that is causing the error?