"Failed to initialize the RTIOStream library" while installing HDL Verifier Support Package for Xilinx FPGA Boards add-on

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This issue is different from this question - I have the issue while trying to configure the add-on. I think I'm following the steps correctly; here's my steps:
  1. Disconnect the board from everything
  2. Plug in the power
  3. Plug in a micro-USB connector to the JTAG port
  4. Turn on the power to the board
  5. Click "Test Connection"
Note: Neither Ethernet nor the serial port USB cables are connected.
Here's the error:
What should I be doing?
  댓글 수: 3
Jestzer 2022년 12월 10일
Sorry, I don't my my own board for testing, I was just going off of a similar question/issue posted here and I thought that was from the "Test Connection" button. Maybe it's from the Diagnostic Viewer, but I'm not too sure.

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Charles 2022년 12월 13일
Hi all,
The issue seems to be that the Digilent Adept 2 Runtime was not installed. See also: Supported EDA Tools and Hardware and go to the link above for instructions. My mistake was not understanding that the ZCU-102 board has this module on it.
Also, I had installed the Xilinx JTAG drivers (/opt/Xilinx/Vivado/2020.2/data/xicom/cable_drivers/lin64/install_script/install_drivers/install_drivers) on advice from co-workers. This was probably right for using the Xilinx JTAG tools, but not right for HDL Verifier.

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