can't download symbolic math toolbox

I can't download symbolic math toolbox on my matlab R2022b version for mac as it is showing me a message saying "Something Unexpected Occurred To resolve this issue, contact Technical Support"

[Dyuman Joshi]

I guess this would be your cue to contact the Technical Support.

Answer 1

[Daksh]

Hi, it is my understanding that you are unable to download Symbolic Math Toolbox on R2022b MATLAB mac machine with the error message "Something Unexpected Occurred" received.

This is a generic error message displayed when installing MathWorks products. It mainly occurs when installing either additional toolboxes or support packages from the Add-Ons Explorer. This error is typically caused by a lack of permissions on the Add-On Explorer installer; the Add-Ons Explorer inherits the permissions of the MATLAB session. To resolve the error, try running MATLAB with elevated permissions and reattempt the installation once more.

If the issue persists, you may install the toolbox with the MathWorks Installer. The MathWorks Installer may bypass the issue causing the error message or provide more troubleshooting information on the error if the installation happens to fail again.

Note: You are not required to reinstall MATLAB when installing additional toolboxes with the MathWorks Installer.

For more information on installing an additional toolbox to an already existing MATLAB installation, refer to the following article:

How do I install additional toolboxes into an existing installation of MATLAB?

Hope it helps