How to solve this problem:Error getting support package information from mathworks.com. Your network connection may be down or your proxy settings improperly configured
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My Matlab version is Student R2014a,When I want to install simulink for arduino, I can't install it and matalab always shows this error:"Error getting support package information from mathworks.com. Your network connection may be down or your proxy settings improperly configured". and my internet is connected and I turned off anti_virus software and firewal,but I still can't install it.
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답변 (2개)
Colin Ning
2018년 1월 18일
so do i.Do you have known how to solve it?
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Madhu Govindarajan
2018년 1월 19일
This looks like an installation issue. You should contact MathWorks technical support installation team and they should be able to resolve it.
https://www.mathworks.com/support/contact_us.html
참고 항목
카테고리
Help Center 및 File Exchange에서 Introduction to Installation and Licensing에 대해 자세히 알아보기
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