MATLAB Onramp can not be accessed

can not access to MATLAB Onramp.

after i complete about 84% i canot enter to MATLAB Onramp.

i can not enter to the pont i stopped.

thaks for you help

[Cris LaPierre]

This sounds like two separate issues. Can you please clarify?

1. You cannot access MATLAB Onramp at all or
2. You can access MATLAB Onramp but have lost your progress?

[Cris LaPierre]

Changing OP Answer to a Comment and moving here:

Hi Cris,

we speak about the first option:

cannot access MATLAB Onramp at all or

i tried to enter to to:

MATLAB Course (mathworks.com).

and i can not enter to this site to continue my lesson.

it aleardy happaned for more than three or four days.

Thanks for your help

Answer 1

[Cris LaPierre]

I had something like this recently happen to me. Here is what worked for me.

1. Navigate to the course page
2. Under the Resume Course button, Click Settings
3. Click Edit release or language
4. In the popup that appears, change your Release to something else (is currently R2021b).
5. Click Update
6. Click the green button to launch the course

The point here is to just see if you can get the course to launch. If it does, repeat the steps above to change back to your original version. It should now launch, and your progress should be preserved.

Answer 2

[Gabi mordov]

hi cris,

thanks for you suggestion.

i tried your suggestion

but when go back to my origin version, still not give me the option to access.

i think matlab team should be aware of this problem and solve it.

after a few tries i been able to get in.

thanks have a nice day