problem updating MATLAB drive

I keep getting this error message but I do not understand it. Nothing seems to be wrong. Message reads: MATLAB Drive Update failed. Could not update 'javax'

[Conor Burgess]

Hi Michael,

Are you able to open the MATLAB Drive Connector window to see the full error message? On Windows, you can do so by clicking on the MATLAB Drive Connector icon in the System Tray, down by the clock (it may be hidden behind the expansion arrow). On macOS, it should be in the menu bar, and on Linux, you can run:

~/bin/MATLABConnector toggle

in a terminal to bring up the window.

There should be a more detailed error message in that window to explain why the "javax" file can't be synchonised.

[Michael Thorburn]

Conor - I don't thnk it there is any more detailed message.

Here is a screenshot of the error message and another screenshot of the Drive Connector.

Any ideas?

Mike

[Conor Burgess]

Hi Michael,

Apologies for the delated response. I think you probably hit a one-off error that MATLAB Drive Connector was able to resolve itself. Unfortunately, once we've sent the error notification, we can't unsend it. If you dismiss the notification, does it reoccur? As long as the MATLAB Drive Connector icon and window show you as Up To Date, there aren't any ongoing synchonisation issues.

Best wishes,

Conor

[Michael Thorburn]

Hi Conor,

Unfortunately I still get this error message from time to time. Doesn't seem to impact anything - despite the warning the files all appear to save properly and the drive looks healthy. But several times per week - usually in bursts of 10 messages in a hour or so, I get these.

Mike

[Conor Burgess]

Hi Mike,

Thanks for the update! Are you able to share any information about what's in javax in your MATLAB Drive folder? Is it perhaps possible that another program is reading or locking those files, which could be periodically interferring with MATLAB Drive Connector's ability to read or write those files? Have you noticed that the errors coincide with any particular workflow or use of another program?

Thanks,

Conor