Scam Matlab Help Chat

I had popup chat from matlab works, while looking for answers on my activity feed. Chat for 5 mins and receive $10 Amazon gift card. I chatted with representative named "Ashish". After the chat he asked me for email address and disappeared. Scam? Beware.

[Image Analyst]

What did you chat about? Did it seem like he knew anything at all about MATLAB?

[Walter Roberson]

I saw the popup as well, but accidentally navigated away from it so I did not see the questions.

[madhan ravi]

Is it the feedback they regularly ask?

Answer 1

[Guillaume]

I've just had it confirmed by Mathworks that it is legit

[nlm]

I have not received any gift card

[Guillaume]

I suggest you wait another day, and if you still haven't received what they promised post here again and I'll ask mathworks to look into it (but note that I don't work for Mathworks, so it may not do much).

I did ask the Answers developers directly and they confirmed to me that the chat request was legitimate. They didn't say anything about gift cards, but I didn't ask about that.

[nlm]

No problem. Thanks.

On a different subject, I'm in desparate need for an answer to my matlab question. Can you or anyone help me ?

Link to my question,

https://www.mathworks.com/matlabcentral/answers/429934-help-average-half-hourly-into-3-hours-and-save-the-file-as-mat-with-filename-reflecting-the-startt

[Image Analyst]

If you thought it was a scam, you probably didn't give the person your email so you wouldn't get an Amazon gift code.

[nlm]

No I gave my email, I thought it is scam when I did not receive any gift card.

I received it today.