Error starting parallel pool

I'm using MATLAB 2014b on Windows 7. Typing ver shows I have installed Parallel Computing Toolbox, but when I type

matlabpool open local 2

it throws the following error:

then, if I validate the profile 'local' in Cluster Profile Manager, it throws the following comment:

I would like to know the cause of this issue. Thanks in advance.

[Edric Ellis]

This error is definitely not expected. Could you try instead

parpool(parallel.cluster.Local(), 2)

If that works, then something has gone wrong with your 'local' cluster settings. If things still don't work, I'd recommend contacting MathWorks support.