Hi Matlab Community! I have activation key, but I cannot install Matlab in my windows 10. My laptop has 8GB ram, 2.4GHz intel Core i5 processor (64bit). When I was trying to install, it goes upto the step of configuring "Microsoft Visual c++ 2005 redistributable (x64)". After then, it disappears. I tried different versions of R2015b, R2015aSP1, R2015a with both 64bit & 32bit. How can I solve this problem?

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Shuo Li
Shuo Li 2016년 1월 15일
Hello Md,
Did you fix that problem? I have the same problem now
Md Mosaddek Hossen
Md Mosaddek Hossen 2016년 7월 26일
편집: Md Mosaddek Hossen 2016년 7월 26일
Yes, I did :) As Bastien Dietemann said, I simply installed "Microsoft visual c++ 2013 (x64)" and restarted. Now, it works (though i didn't remove Visual c++ 2005).
Jorge Bosch
Jorge Bosch 2018년 7월 25일
It worked for me too
Ashish Maurya
Ashish Maurya 2019년 3월 16일
I am facing same problem. When try to run setup, just nothing happend.
I am using Window 10 , Intel Core i3 , 2.30 GHz, 64bit processor, RAM 4GB (3.89 usable).
Microsoft visual c++ 2005, 2008, 2010, 2013, 2017 already installed.
Please help me. Its urgent !!!
Image Analyst
Image Analyst 2019년 3월 16일
Like we've said below several times, call the Mathworks for fast and free help. They can talk you through it and even set up a webex to let them see and drive your computer. We can't do that for you.
GHULAM ABBAS
GHULAM ABBAS 2021년 7월 2일
Sir I downloaded matlab 2015 but it is not installing in my PC Window 10.It opens in internet explorer.plz solve my issue.
Did you download the 32 bit version or the 64 bit version? Is your Windows 10 32 bit or 64 bit?
Image Analyst
Image Analyst 2021년 7월 2일
@GHULAM ABBAS, welcome back to MATLAB after a 6 year absence. You should really consider using the latest version (unless your computer is only 32 bit) since many, many nice improvements have been made since then. That said, I think the Mathworks will still help you install it. Call them now before they head home for the weekend - you have maybe 7 or 8 more hours. Installation help is free, even for student versions. I know I said that in the comment just before yours, but will you please do that? If not, why not?
Did you click the setup.exe program? I find it very strange that setup would launch internet explorer instead of the MATLAB installer. Or did you click a zip file and it opened in Windows Explorer (a file management app, what Windows 10 now calls File Explorer), and not Internet Explorer (a browser program)? And then did you click setup.exe? I believe you might have to extract files from the zip file to actual files in a folder before you can run the setup program.

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 채택된 답변

Bastien Dietemann
Bastien Dietemann 2015년 12월 10일

0 개 추천

I had exactly the same problem. I managed to solve it by downloading the latest Microsoft Visual c++ redistributable and removing the 2005 one. I needed to restart the system and then Windows went for the new Microsoft Visual c++ redistributable and the Installation worked.

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Md Mosaddek Hossen
Md Mosaddek Hossen 2015년 12월 10일
편집: Md Mosaddek Hossen 2016년 7월 26일
Thank you for your answer. It worked. :) I simply installed "Microsoft visual c++ 2013 (x64)" and restarted. Now, it works (though i didn't remove Visual c++ 2005). It goes few steps ahead and now downloading Matlab 8.6 updates to finalize installation :)

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추가 답변 (6개)

Image Analyst
Image Analyst 2015년 12월 8일

0 개 추천

Download the redistributable directly from Microsoft : https://www.microsoft.com/en-us/download/details.aspx?id=3387 and install it. Then try the MATLAB installation again. If that doesn't work, then call the Mathworks for FREE and fast help.

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Md Mosaddek Hossen
Md Mosaddek Hossen 2015년 12월 8일
편집: Md Mosaddek Hossen 2015년 12월 8일
Though I already had it installed, I again downloaded "Microsoft Visual c++ 2005 redistributable x64", but couldn't even install visual c++. It also disappeared the same way. Should I uninstall visual c++ first and then reinstall it?
Image Analyst
Image Analyst 2015년 12월 8일
It's easy enough to try, but I have doubts. You may have to end up calling them tomorrow morning.
which calling number pls?
Steven Lord
Steven Lord 2015년 12월 8일
Go to the Contact Us link in the upper-right corner of mathworks.com. If necessary change the country/region using the dropdown menu. That will give you contact information for your local location or representative.
Image Analyst
Image Analyst 2015년 12월 9일
After you get it fixed, can you come back here and say what it took to fix it, in case others have the same problem?
No, I couldn't solve it. I'll call mathworks in the morning possibly
This download is not longer available

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lakshmikartheek kommaraju
lakshmikartheek kommaraju 2016년 1월 22일

0 개 추천

hai i am using mat lab R2010 version in my laptop with windows 7 now i updated it to windows 10 now i am haveing compatibility issue how can i solve it .

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Image Analyst
Image Analyst 2016년 1월 22일
You can call tech support with a thorough explanation of what doesn't work.

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Varalakshmi Vakkalagadda
Varalakshmi Vakkalagadda 2019년 2월 26일

0 개 추천

Hi, I got the matlab software from my friend, but the setup is not working. I tried installing after downloading the Microsoft visual C++ also. But still the setup is not working. Can anyone please help me with this issue.

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Steven Lord
Steven Lord 2019년 2월 26일
Contact Technical Support using the Contact Us link in the upper-right corner of this page.

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Rajalakshmi S
Rajalakshmi S 2019년 11월 18일

0 개 추천

Hi
WHile Im installing MATLAB 2014b version in MACOS after entering key and choosing folder location products list is shown in that MATLAB 8.6 is missing and shows an error choose location where any of the folder is installed or choose different location and that Im unable to proceed. kindly anyone can help out to solve this issue and can suggest a link to get newer version of MATLAB for macos
Odesanmi Gbenga Abiodun
Odesanmi Gbenga Abiodun 2020년 9월 5일
편집: Odesanmi Gbenga Abiodun 2020년 9월 5일

0 개 추천

I am having similar problem,after I updated my window10,my matlab installation disappear. please what can i do to solve the problem. Thanks

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i installed the above software still i got the problem .clicking on setup it does not work.so help me out yo solve the problem
Image Analyst
Image Analyst 2020년 10월 3일
편집: Image Analyst 2020년 10월 3일
Here is the Guaranteed route to a solution: The FAQ
That will definitely work. If you refuse to even try the FAQ solution, let us know why.

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Sören Mohrdieck
Sören Mohrdieck 2021년 4월 19일

0 개 추천

Hey guys!
I am having issues installing MatLab R2021a on my Windows 10 notebook as once the unzipping process is completed, the installation window simply does not appear. I have tried multiple things, but I simply do not understand why the installation window would not even pop-up. Any help is well appreciated. Thanks in advance!

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*I have deactivated & reinstalled MatLab multiple times without success.
Image Analyst
Image Analyst 2021년 4월 19일
Did you see the other answers? Specifically the one with the FAQ
If you had done what it says in the FAQ 3 hours ago, you'd probably be up and running now. So did you call them? If not, why not??? Trust me, that's the fastest way to success. Or you can wait here for days in the hopes you'll get an answer different than the prior answers.

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