Installed exe not running

With Matlab version R2015a, if I just run Matlab .m file with figures, I get a crash and then this message:

Warning: MATLAB previously crashed due to a low-level graphics error. To prevent another crash in this session, MATLAB is using software OpenGL instead of using your graphics hardware. To save this setting for future sessions, use the opengl('save', 'software') command. For more information, see Resolving Low-Level Graphics Issues.

If I use command opengl('save', 'software') then the .m file runs Ok.

We added this command in the code for our installer/.exe but the .exe is still not running on my PC as expected. If we don't generate figures the .exe runs Ok, but even if we just generate a blank figure it doesn't run.

Are there any solutions for this?