problemi su windows server

utilizzo una app scritta in Matlab che funziona perfettamente sul mio windows 11. Installando la stessa app su windows server 2022 la stessa app non si apre e mi dà l'errore allegato. Devo installare qualcosa che manca? Grazie

I use an app written in Matlab that works perfectly on my Windows 11. When installing the same app on Windows Server 2022 the same app doesn't open and gives me the attached error. Do I need to install something that is missing? Thank you

Answer 1

[Andreas Goser]

Sono a conoscenza di un utente che ha ricevuto questo messaggio di errore con uno strumento di terze parti chiamato "Quicker Sim CFD Toolbox". Hai anche questo? Quindi si spera che gli autori di quella cassetta degli attrezzi ricevano aiuto.

I am aware of one user who received this error message with a third party tool called "Quicker Sim CFD Toolbox". Do you have this too? So hopefully the authors of that toolbox get some help.

[Luigi]

Quindi è un malfunzionamento di Matlab? O un errorre della app?

So is it a Matlab malfunction? Or an app error?

[Luigi]

Come posso risolverlo? So di altre persone che lo usano su window server senza problemi

How can I solve it? I know of other people using it on window servers with no problems

[Andreas Goser]

Secondo la mia esperienza è probabilmente un problema di compatibilità. Non necessariamente un bug però. Inizia a chiedere agli autori dell'app.

In my experience it's probably a compatibility issue. Not necessarily a bug though. Start asking the app authors.

[Luigi]

Ho provato a testare la compatibiltà ma continua il solito errore. Ma non sarà un problema del java interno a Matlab?

I tried to test the compatibility but the usual error continues. But won't it be a problem with the java inside Matlab?

[Luigi]

Ho chiesto agli sviluppatori e mi hanno detto che funziona perfettamente sia sul windows 10 che su windows server 2022

I asked the developers and they told me that it works perfectly on both Windows 10 and Windows Server 2022

Answer 2

[Luigi]

Can anybody please give me some advice on how I can debug this?

[Andreas Goser]

To make the whole thing structured:

I shared I have seen this related to a certain toolbox. While you say you reached out to developers of that toolbox, you never confirmed you have it installed. Please do so. And connected to that, please share what happens if you remove the whole installation, install MATLAB and MathWorks products. Do they work? If not, MathWorks installation support will help you. If they work and then you install that toolbox and it does not work, they need to help you.

The developers of that toobox can approach MathWorks support if they need to.

The statement "it works perfectly on both Windows 10 and Windows Server 2022" is not helpful. The main part missing is the MATLAB release you are using.

[Luigi]

Yes, I have it installed together with Matlab runtime 24.1 as intructed by the developers of the app. While it works pefectly on my windows 11 laptop whenever I try to run it on windows server 2022 it gives me that error I shared. I am not a developer so I only have the runtime version of Matlab I cannot know where the error comes from. It seems like something is missing in the server but I cannot figure out what it is

[Andreas Goser]

MATLAB Runtime 24.1 means this is equivalent to MATLAB Release R2024a, see https://www.mathworks.com/support/requirements/matlab-system-requirements.html, which then means Wiondows Server 2022 is a supported OS as of https://www.mathworks.com/content/dam/mathworks/mathworks-dot-com/support/sysreq/files/system-requirements-release-2024a-windows.pdf

[Andreas Goser]

While we now know supported OS situation, it does not change the situation you indeed cannot solve the problem on you own. You need the app provider to solve it and for sure MathWorks support is available for the app provided to do so.

[Luigi]

I succesfully ran the app on another laptop with windows 10. So it works pefectly on windows 10 and 11. Could you help figure out what is missing in my windows server 2022?

Answer 3

[Luigi]

One important questioni is: Matalab can run smoothly on Window server 2022?

[Andreas Goser]

Supported operating systems depend on MATLAB release. Still not clear which release you use. Current release to be found here. Previous releases linked top right on that page.

[Andreas Goser]

Oh, I just now see the other answer from you. So you are not a MATLAB user, but use the MCR, this make everything different again.

[Luigi]

Could it be that I am missing some specific roles on windows servers in order to run the matlab applications? I instale .NET 4.8 and 3.5 but not all the features (image attached)

[Luigi]

Also I did not install any of the cryptographic features. What is needed?