Simscape model keeps on crashing

Hello everyone,

I have been trying to run my model which is a simscape electrical based EV model. It used to run, but now it is crashing after 15 sec, and sometimes it shows error such as "The exception unknown software exception (0x0000008) in the application at the location 0x00007FFD32C4837A". What could be the issue.

I had model this using 2024a, but I also tried to export it to 2023a because I thought there migh be some issue with 2024a. Still the issue prevails. What could be the issue fi anyone knows?

[praguna manvi]

Hi @Hassan Ali,

Can you share the model files for reproduction.

Answer 1

[Nivedita]

This error might probably occur due to 100% usage of virtual memory. Virtual memory can be increased by following the instructions given below:

1. Go to the “Start” menu and click on “Settings”
2. Type “performance” in the search bar and select “Adjust the appearance and performance of Windows”.
3. In the window that opens, navigate to the “Advanced” tab.
4. In the “Virtual Memory” section, click “Change”.
5. If the current allocation is not sufficient, uncheck the “Automatically manage paging the file size for all drives” box and click on “Custom Size” radio button.
6. Enter the “Recommended” value in the “Initial size” box and a larger value in the “Maximum size” box.
7. Click “Set” and then click “OK” and restart the computer for the changes to take place.

I hope this helps to resolve the error you are facing!