install add-on

Hi,

I'm trying to install a pre-trained neural network resnet18. now i have the machine and deep learning and computer vision are both installed. the probelm is if i try to install ANY add-ons i get a connection error, tjis is due to firewall and VPN for a corperate laptop. I have downloaded the add-on on another laptop and moved it accross to install manually. but here is where im stuck the readme i read says

In a command prompt, type the following:

a. Windows

cd DRIVE:\<MATLAB_PATH>\bin\win64

SupportSoftwareInstaller.exe -downloadfolder <path_to_download_folder> -inputfile <path_to_input_file>\ssi_input.txt

so i type the following and get The filename, directory name, or volume label syntax is incorrect. can somebody please help

cd C:\Program Files\MATLAB\R2022b\bin\win64\install_supportsoftware.exe -downloadfolder C:\Users\timpe\Downloads\saturday\archives -inputfile C:\Users\timpe\Downloads\saturday\ssi_input.txt

alternativly i thought i could just append the install to the install_supportsoftware.exe shortcut target

"C:\Program Files\MATLAB\R2022b\bin\win64\install_supportsoftware.exe" -C:\Users\timpe\Downloads\saturday\archives

to install but when i do that i get There are no compatible support packages available to install from this location.

any help pwould be great as ive been banging my head against this for far longer than i should

Kind Regards

Tim

Answer 1

[Rik]

Windows is picky with spaces in the path, so you need to add double quotes. The command below might do the trick.

cd "C:\Program Files\MATLAB\R2022b\bin\win64" 
install_supportsoftware.exe -downloadfolder C:\Users\timpe\Downloads\saturday\archives -inputfile C:\Users\timpe\Downloads\saturday\ssi_input.txt

If you want to merge the two lines of code, you can put an ampersand (&) between the two lines.

[tim pearce]

hi thanks for the help, but the install_supportsoftware.exe opens but gives the error

"There are no compatible support packages available to install from this location."

thanks

tim

[Rik]

How did you make sure you actually have the correct files in the correct locations?

[tim pearce]

Hi i used the software support downloader

https://uk.mathworks.com/support/install/support-software-downloader.html

i'm wondering iv just pointed to the downloaded folder but there a 20 or so sub folders is it looking for a specific one i followed as per this help here

https://uk.mathworks.com/matlabcentral/answers/293235-how-do-i-download-and-install-a-support-package-on-an-offline-machine