Why does the MathWorks installer not accept my password and go dim on Windows?
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MathWorks Support Team
2022년 8월 12일
편집: MathWorks Support Team
2023년 1월 27일
When I try to enter my password for my MathWorks account into the installer on my Windows computer, it reads, "The user name or password is incorrect." The screen goes dim when this window shows up and the name of the window is "User Account Control". How do I resolve this?
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MathWorks Support Team
2023년 2월 21일
This is a Windows security prompt. It is not asking you for MathWorks account information or password. It is asking for the computer's administrator credentials. If you are not an administrator on your Windows computer, then you will need to ask somebody who does have administrative privileges to enter their credentials. The installer will not function properly without Windows administrative privileges.
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