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Contacting MathWorks and Using the imaqsupport Function

If you need support from MathWorks®, visit our website at https://www.mathworks.com/support/.

Before contacting MathWorks, you should run the imaqsupport function. This function returns diagnostic information such as:

  • The versions of MathWorks products you are using

  • Your MATLAB® path

  • The characteristics of your hardware

  • Information about your adaptors

The output from imaqsupport is automatically saved to a text file, imaqsupport.txt, which you can use to help troubleshoot your problem.

To have MATLAB generate this file for you, type

imaqsupport