MATLAB Answers

Why do I get error 379 while attempting to activate or log in?

조회 수: 3,234(최근 30일)
During activation or log in of MATLAB, I receive the error 379 "No licenses were found"

채택된 답변

MathWorks Support Team
MathWorks Support Team 2019년 3월 14일
This error is caused due to the use of an incorrect Activation Key within the installer including:
1) If you are using an Activation Key then it may be invalid.
2) If you are using an Activation Key for a license that is LNU only.
This error can also occur if you are trying to log into an LNU prompt with an account that does not have an LNU license.
Please use the correct Activation Key in order to activate MATLAB.
  댓글 수: 21
Walter Roberson
Walter Roberson 2021년 8월 22일
The volunteers who answer questions here do not have access to the license database. Also, the license terms say that we can only make available the licenses that we do have to other people in the same organization that we are in -- so if I had a spare license, I would not be permitted to let you use it.
You need to contact the place you got your license from -- your university or your employer, or Mathworks Sales if you bought from Mathworks.

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추가 답변(55개)


Jusu Kamara
Jusu Kamara 2019년 8월 29일
Hello dear,
I cannot get access the matLab
  댓글 수: 1
Colin Fraser
Colin Fraser 2019년 9월 12일
Hi,
If you are still experiencing this issue, please contact MathWorks support:
-Colin Fraser

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om Kumar
om Kumar 2019년 9월 6일
I can not get access the matlab
  댓글 수: 1
Colin Fraser
Colin Fraser 2019년 9월 12일
Hi,
If you are still experiencing this issue, please contact MathWorks support:
-Colin Fraser

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dulal chakma
dulal chakma 2019년 10월 4일
i need activation key
  댓글 수: 1
Colin Fraser
Colin Fraser 2019년 10월 10일
Hi,
If you are still experiencing this issue, please contact MathWorks support:
-Colin Fraser

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Pawel Kurzydlo
Pawel Kurzydlo 2019년 10월 18일
편집: Walter Roberson 2019년 12월 24일
I don't have an activation key but I have id number. I haven't been prompted to enter id. What should I do?
  • When prompted, sign in as pa.kurzydlo@gmail.com and select license id 6XXXXXXXX7
Select your license
  댓글 수: 3
Walter Roberson
Walter Roberson 2021년 3월 27일
Sorry, my sources are a bit weak. Are you indicating that you would like to have a license? Have you purchased a license or obtained a license from a university?

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medo ahmed
medo ahmed 2020년 1월 17일
I DON T HAVE AVTIVATION KEY
  댓글 수: 1
Justin Ghetti
Justin Ghetti 2020년 1월 22일
Hi,
If you are still experiencing this issue, please contact MathWorks support:
-Justin

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Shubham Rajput
Shubham Rajput 2020년 1월 23일
why i am getting 379 error
  댓글 수: 1
Justin Ghetti
Justin Ghetti 2020년 1월 30일
Hi,
If you are still experiencing this issue, please contact MathWorks support:
-Justin

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Aldo D'Amico
Aldo D'Amico 2020년 1월 29일
hola.tengo matlab r2012a y me pide una activation key.tenia entendido que este software era gratuito
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 2월 16일
In R2012a, serial numbers were still used instead of Activation Keys. You should contact Mathworks Support if you need assistance in finding your serial number.

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alan javier sanabria garcía
alan javier sanabria garcía 2020년 2월 24일
como diseño mi clave
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 2월 24일
If the link already posted does not solve your problem then you need to contact Mathworks Support for free installation assistance.

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Yelin Yigitoglu
Yelin Yigitoglu 2020년 2월 25일
okay I dont know
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 2월 25일
Contact Mathworks support for free installation assistance.

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Seetsa Mokoma
Seetsa Mokoma 2020년 3월 5일
i don,t know
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 3월 5일
If the link already posted does not solve your problem then you need to contact Mathworks Support for free installation assistance.

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Sarah Ali
Sarah Ali 2020년 3월 6일
yes
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 3월 6일
If the link already posted does not solve your problem then you need to contact Mathworks Support for free installation assistance.

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Sarah Ali
Sarah Ali 2020년 3월 6일
Me Sarah
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 3월 6일
MATLAB Answers cannot provide a license. You need to contact Mathworks.

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ivonne patiño
ivonne patiño 2020년 3월 6일
no se
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 3월 6일
If the link already posted does not solve your problem then you need to contact Mathworks Support for free installation assistance.

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Ahmed Ghanim Glayl
Ahmed Ghanim Glayl 2020년 3월 7일
please i need the key for active
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 3월 7일
If the link already posted does not solve your problem then you need to contact Mathworks Support for free installation assistance.
Note: There are no free licenses for MATLAB, except for winning a contest or writing a book about MATLAB.

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FAKHER UL DIN
FAKHER UL DIN 2020년 3월 18일
how to get the activation key for my Matlab
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 3월 18일
If the link already posted does not solve your problem then you need to contact Mathworks Support for free installation assistance. The volunteers who answer questions here do not have access to the license database.

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Noura Ahmed
Noura Ahmed 2020년 3월 22일
where we get activation key
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 3월 22일
If the link already posted does not solve your problem then you need to contact Mathworks Support for free installation assistance. The volunteers who answer questions here do not have access to the license database.

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Ulziiburen Sergelen
Ulziiburen Sergelen 2020년 4월 3일
hi, how do enter? I don't know
what is it licence and activite key?
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 4월 4일
When you have an individual MATLAB license associated with your MATLAB Central account, then when you go through installation, you will be prompted for your MATLAB Central account username and password. When you supply those, then the installation procedure will connect to Mathworks and find a list of license numbers associated with your account, and will ask you which one of those to use.
For information about linking an individual license or activation key to your account, see
If you have a student license then instead of a license number, there might be an activation key associated with your account. An activation key is a list of 20 (I think it is) letters and numbers, that you have to type in in order to authenticate your access.
If you installing to an offline system, then you might need a File Installation Key instead. Those are a bit more complicated to retrieve; https://www.mathworks.com/matlabcentral/answers/102845-where-can-i-find-the-activation-key-and-file-installation-key-fik-for-my-license

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guillermo supelano carvajal
guillermo supelano carvajal 2020년 4월 10일
편집: Walter Roberson 2020년 4월 10일
no logro activar el producto me suministraron trial number 7xxxxxxxx y
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 4월 10일
Please contact Mathworks Support for installation assistance.

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amin safari
amin safari 2020년 4월 15일
matlab give error 379
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 4월 15일
Please contact Mathworks Support for installation assistance. The volunteers who answer questions here do not have access to the license database.

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Gerardo Hernandez
Gerardo Hernandez 2020년 6월 3일
can you help me, i would like to learn MATLAB
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 6월 3일
The volunteers who answer questions here do not have access to the license database. You will need to contact Mathworks Support for free installation assistance.

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Willie J Williamson
Willie J Williamson 2020년 6월 10일
how do I activate my license



md sharif
md sharif 2020년 10월 2일
Error 379: Invalid Activation Key (379). For help resolving this issue, see this
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 10월 11일
https://www.mathworks.com/matlabcentral/answers/450134-why-do-i-get-error-379-while-attempting-to-activate-or-log-in#comment_811754

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Cesar Arca Martinez
Cesar Arca Martinez 2020년 10월 11일
I need the activation key - my email is carcam@ucvvirtual.edu.pe
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 10월 11일
https://www.mathworks.com/matlabcentral/answers/102845-where-can-i-find-the-activation-key-and-file-installation-key-fik-for-my-license

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Diana Nushrah Diana Nushrah
Diana Nushrah Diana Nushrah 2020년 10월 28일
I need a activation key - my email is diananushrah99@gmail.com
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 11월 1일
https://www.mathworks.com/matlabcentral/answers/102845-where-can-i-find-the-activation-key-and-file-installation-key-fik-for-my-license

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Miguel corona palacios
Miguel corona palacios 2020년 11월 1일
i need a activacion key, please, my email is miguel.corona2859@alumnos.udg.mx
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 11월 1일
https://www.mathworks.com/matlabcentral/answers/102845-where-can-i-find-the-activation-key-and-file-installation-key-fik-for-my-license

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SHAMSUL ALAM
SHAMSUL ALAM 2020년 11월 4일
I need a activation key, email: shamsulsohag@gmail.com
  댓글 수: 3
Walter Roberson
Walter Roberson 2020년 11월 14일
I do not have any activation keys to give out. Almost none of the volunteers who answer questions here have activation keys to give out -- even the volunteers who happen to be Mathworks employees mostly do not work with the license department.
About three years from now or so, Mathworks Support will read your posting, and will reply to you that you should contact Mathworks Support for free installation assistance.
If you do not want to wait about 3 years for Mathworks to tell you to contact Support, then I recommend that you read https://www.mathworks.com/matlabcentral/answers/102845-where-can-i-find-the-activation-key-and-file-installation-key-fik-for-my-license and contact the person who purchased the license on your behalf, or contact Mathworks support yourself if you are the person who made the purchase.

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NGARE AGUID ADOUM
NGARE AGUID ADOUM 2020년 11월 16일
je ne pas recu ma licence pour l'installaton
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 11월 20일
The volunteers who answer questions here do not have access to the licensing database.
If you purchased your MATLAB directly from Mathworks then you need to contact Mathworks Support.
If your license is being provided by your university or workplace, then you need to contact them. If you do not know who to contact them Mathworks Support can give you the contact information for your location.

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southiphavanh thavone
southiphavanh thavone 2020년 11월 23일
help of error 379🙏🏻
my email: jithavone99@gmail.com
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 11월 24일
The volunteers who answer questions here do not have access to the licensing database. If you purchased your MATLAB directly from Mathworks then you need to contact Mathworks Support. If your license is being provided by your university or workplace, then you need to contact them. If you do not know who to contact them Mathworks Support can give you the contact information for your location.

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Martin Rodriguez
Martin Rodriguez 2020년 11월 23일
Cordial saludo necesito una clave de activacion, por favor, mi correo es mrodriguezg1@unadvirtual.edu.co
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 11월 24일
The volunteers who answer questions here do not have access to the licensing database. If you purchased your MATLAB directly from Mathworks then you need to contact Mathworks Support. If your license is being provided by your university or workplace, then you need to contact them. If you do not know who to contact them Mathworks Support can give you the contact information for your location.

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Adriana Febre Villa
Adriana Febre Villa 2020년 11월 23일
I need the activation key - my email is afebrevi11@ucvvirtual.edu.pe
  댓글 수: 1
Walter Roberson
Walter Roberson 2020년 11월 24일
The volunteers who answer questions here do not have access to the licensing database. If you purchased your MATLAB directly from Mathworks then you need to contact Mathworks Support. If your license is being provided by your university or workplace, then you need to contact them. If you do not know who to contact them Mathworks Support can give you the contact information for your location.

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Othman Aden
Othman Aden 2020년 12월 13일
Activation Key
  댓글 수: 5
Walter Roberson
Walter Roberson 2020년 12월 25일
If you purchased from Mathworks directly then your sales order should have sent you appropriate activation information. Otherwise the organization that you got the software from needs to supply the activation information

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RATHIKRINDA YEDUKONDALU
RATHIKRINDA YEDUKONDALU 2020년 12월 27일
activation code
  댓글 수: 2
Walter Roberson
Walter Roberson 2020년 12월 27일
If you purchased from Mathworks directly then your sales order should have sent you appropriate activation information. Otherwise the organization that you got the software from needs to supply the activation information

댓글을 달려면 로그인하십시오.



sakthi v
sakthi v 2021년 1월 5일
i need activation code
  댓글 수: 3
Walter Roberson
Walter Roberson 2021년 1월 5일
The volunteers who answer questions here do not have access to the licensing database. If you purchased your MATLAB directly from Mathworks then you need to contact Mathworks Support. If your license is being provided by your university or workplace, then you need to contact them. If you do not know who to contact them Mathworks Support can give you the contact information for your location.

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Vasileios Koulountzos
Vasileios Koulountzos 2021년 1월 10일
ACTIVATION KEY
  댓글 수: 1
Walter Roberson
Walter Roberson 2021년 1월 10일
The volunteers who answer questions here do not have access to the licensing database. If you purchased your MATLAB directly from Mathworks then you need to contact Mathworks Support. If your license is being provided by your university or workplace, then you need to contact them. If you do not know who to contact them Mathworks Support can give you the contact information for your location.

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Ghizlane Kacemy
Ghizlane Kacemy 2021년 1월 24일
Why do I get error 379 while attempting to activate or log in?
  댓글 수: 1
Walter Roberson
Walter Roberson 2021년 1월 24일
The volunteers who answer questions here do not have access to the licensing database. If you purchased your MATLAB directly from Mathworks then you need to contact Mathworks Support. If your license is being provided by your university or workplace, then you need to contact them. If you do not know who to contact them Mathworks Support can give you the contact information for your location.

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Fawzi Altimimi
Fawzi Altimimi 2021년 2월 8일
i want activation key
  댓글 수: 1
Walter Roberson
Walter Roberson 2021년 2월 8일
activation_key = sprintf('%1x', randi([0,15],1,25))

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Carl Vincent Rayos
Carl Vincent Rayos 2021년 2월 10일
i want activation code
  댓글 수: 1
Walter Roberson
Walter Roberson 2021년 2월 10일
group = repmat('%1x', 1, 5);
fmt = ['Activation key: ', repmat([group '-'], 1, 4), group];
fprintf(fmt, randi([0,15],1,25))
Activation key: e39b8-b8447-3f2e9-2bb31-7897b

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sam stanley
sam stanley 2021년 3월 30일
i want 2014a activation key
  댓글 수: 1
Walter Roberson
Walter Roberson 2021년 3월 30일
My understanding is that if you have purchased any Student version of MATLAB that is at least as recent as R2014a, then your activation key will work with R2014a. For example you could purchase R2021a and be able to use R2014a (if you were able to get the R2014a installers.)

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Atif Hussain
Atif Hussain 2021년 3월 31일
i need R2013a license key?
  댓글 수: 1
Walter Roberson
Walter Roberson 2021년 4월 1일
My understanding is that if you have purchased any Standard (commercial / professional) or Education version of MATLAB that is at least as recent as R2013a, then your license key will work with R2013a. For example you could purchase R2021a and be able to use R2013a (if you were able to get the R2013a installers.)
Note: Student or Home licenses use activation keys, not license numbers.

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Amanuel Woldemichael
Amanuel Woldemichael 2021년 5월 19일
Invalid Activation Key (379). For help resolving this issue, see this MATLAB Answer.

Namrata Singh
Namrata Singh 2021년 5월 22일
sir i have nothing key pls send key
  댓글 수: 2
Oleg Bogoyavlenskij
Oleg Bogoyavlenskij 2021년 8월 5일
I have no idea how to get correct activation key -
the system writes <Error 379>

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Rachapudi Prabhakar
Rachapudi Prabhakar 2021년 7월 4일
why i recieved as Invalid activation key.
  댓글 수: 1
Walter Roberson
Walter Roberson 2021년 7월 4일
The way I heard it explained was this:
One of the employees was eating a tuna fish sandwich while working at home during the pandemic. The employee's cat, "Ningauble of the Seven Lives", was throwing itself against the door, trying to get in to get at the fish, and in so doing knocked over a small statue, which then fell and knocked the doorknob, opening the door. Ningauble then ran in and jumped up on the desk to get to the food, stepping on the keyboard as it did so, which had the effect of modifying some details on some accounts.
Ningauble, being a typical cat when tuna fish is nearby, is Not Sorry At All.
You should contact Mathworks Support to get your activation key straightened out.

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Rafid Faeq
Rafid Faeq 2021년 7월 25일
I want to activation Key for my account
  댓글 수: 1
Walter Roberson
Walter Roberson 2021년 7월 26일
The volunteers who answer questions here do not have access to the licensing database. If you purchased your MATLAB directly from Mathworks then you need to contact Mathworks Support. If your license is being provided by your university or workplace, then you need to contact them. If you do not know who to contact them Mathworks Support can give you the contact information for your location.

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jagpreet singh
jagpreet singh 2021년 9월 5일
I need to get the error key, I am trying But i am fail and i got the error key 379
  댓글 수: 1
Walter Roberson
Walter Roberson 2021년 9월 5일
The volunteers who answer questions here do not have access to the licensing database. You will need to contact Mathwork Support for free installation assistance.

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anjali barthwal
anjali barthwal 2021년 9월 19일
WHY MATLAB IS NOT INSTALLIMG I MY PC?
  댓글 수: 1
Walter Roberson
Walter Roberson 2021년 9월 19일
What symptoms are you seeing?
Note: Mathworks has free license and installation support -- though you would probably have to wait until Monday morning US time for that.

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Vijay Jadhav
Vijay Jadhav 2021년 9월 30일 8:13
Pl send activation for MATLAB
  댓글 수: 2