Linux installer can't find product files

I am trying to install R2025a on Linux and I am unable to get the installer to work. I put the fileInstallationKey in from my employer and set the destinationFolder, agreeToLicense, outputFile, and enableLNU in the installer_input.txt and pass that into the installer script. However it gives me the following errors:

(Sep 26, 2025 10:28:34) License Agreement validation is successful.
(Sep 26, 2025 10:28:34) Unable to load product files. Product files must be in the same folder as the input file. For help getting the product files, see the installation documentation on <a HREF="https://www.mathworks.com/pi_noprode_mpi_R2025a_glnxa64">MATLAB Answer</a>.
(Sep 26, 2025 10:28:34) Exiting with status -2
(Sep 26, 2025 10:28:34) End - Unsuccessful

What am I doing wrong? I have not had this problem in the past.

Incidentally, ChatGPT was extremely unhelpful in debugging this. It suggested that there are separate online and offline installers and I somehow got the wrong one, but there is only one installer package on the mathworks page.

[Star Strider]

I've not had any recent problems with Ubuntu 24.04, however I was downloading directly from MathWorks. Specifically, R2025b installed with minimum effort, once I created the appropriate directories for it (not using sudo).

I suggest that you Contact Support.

Answer 1

[Satyam]

Hi @Sean,

This error usually occurs when the online installer is used with a File Installation Key (FIK) or when the product files are not in the same folder as the installer.

Please ensure you are using the offline installation package (not the small online installer) and that the installer, product files are all in the same directory.

You can refer to this previous MATLAB Answer for detailed troubleshooting steps: https://www.mathworks.com/matlabcentral/answers/98390-why-do-i-see-the-error-unable-to-locate-required-installation-files-when-running-the-mathworks-ins