If you are having trouble using the Image Acquisition Toolbox™ software with a Hamamatsu digital camera, try the following:
Install the Image Acquisition Toolbox Support Package for Hamamatsu Hardware.
Starting with version R2014a, each adaptor is available separately through MATLAB® Add-Ons. See Image Acquisition Support Packages for Hardware Adaptors for information about installing the adaptors.
Verify that you have the supported hardware and DCAM driver version, which can be downloaded from https://www.dcam-api.com.
Find the driver version installed on your system by going to Control Panel > Programs > Programs and Features.
For the correct driver information, check the list of supported
drivers on the MathWorks website (
When installing the driver, make sure you install the components required for the interface (IEEE 1394/Firewire, USB, GigE) of the cameras that you are going to use.
Verify that the camera is working with ExCap4, which is available in the DCAM-API installer under Tools. You can optionally install the DCAM Tools to your system.
Make sure you specified the
hamamatsu adaptor when you
created the video input object. Some IEEE® 1394 (FireWire) cameras can be accessed through either the
winvideo adaptors. See Creating a Video Input Object for more
information about specifying adaptors.
If you discover that you are using an unsupported driver version, visit the
Hamamatsu Software API Support page (
https://www.dcam-api.com) to download the
correct driver that is supported by the toolbox, if it is available there. If it
is not available, please contact Hamamatsu to obtain the correct driver.